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Please read these terms and conditions carefully before using our grocery delivery service.

1. Acceptance of Terms

By accessing and using our grocery delivery service, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Service Description

Our service provides grocery delivery to vacation rentals and accommodations. We offer:

  • Fresh grocery products sourced from local suppliers
  • Scheduled delivery to your accommodation
  • Guest-specific shopping sessions via unique links
  • Customer support throughout your stay

3. User Responsibilities

As a user of our service, you agree to:

  • Provide accurate delivery information and contact details
  • Be available to receive deliveries or provide clear instructions
  • Pay for all orders placed through your guest session
  • Treat our delivery staff with respect and courtesy

4. Orders and Payment

All orders are subject to availability and confirmation of the order price.

Payment must be made at the time of ordering through our secure payment system.

We reserve the right to refuse or cancel orders at our discretion.

5. Delivery Terms

We will make every effort to deliver your order within the specified time window.

Delivery times are estimates and may be affected by weather, traffic, or other unforeseen circumstances.

If you are not available to receive your delivery, additional charges may apply for redelivery.

6. Cancellation and Refunds

Orders may be cancelled up to 2 hours before the scheduled delivery time.

Refunds will be processed according to the following policy:

  • Full refund for cancellations made more than 2 hours before delivery
  • Partial refund for cancellations made within 2 hours of delivery
  • No refund for orders already out for delivery

7. Limitation of Liability

Our liability is limited to the value of the goods delivered.

We are not responsible for any indirect, incidental, or consequential damages.

Our maximum liability shall not exceed the total amount paid for the order in question.

8. Privacy and Data Protection

We are committed to protecting your privacy and personal information.

For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.

9. Modifications to Terms

We reserve the right to modify these terms at any time.

Changes will be effective immediately upon posting on our website.

10. Governing Law

These terms shall be governed by and construed in accordance with local laws.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of local courts.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]

Address: 123 Grocery Street, Fresh City, FC 12345

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